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Casino.com Reviews review

Updated Written and checked by the Casinos-Online editorial team

Casinos-Online.pro does not recommend Casino. Please: visit casinos that accept New Zealand players in order to hit the best casino online for New Zealand players.

Casino.com is a casino with many years under its belt, and one can almost date it by the fantastic URL it acquired. The fact that it is not a new casino generally denotes that the establishment knows quite well what its players want. Right off the bat, you are met with an eight-part welcome bonus that covers the first eight deposits you make, and on top of that, there are bonuses that come every week and every month. Below, you can read about everything you can expect as a player at Casino.com.

On this page
  1. Casino.com bonuses and promotions
  2. Games and software
  3. Customer
  4. Deposits and withdrawals
  5. Summary

New Zealand sets the casino age at 20 rather than 18, and an offshore site will still ask for identity documents before it pays out. Gambling in New Zealand is regulated by the Department of Internal Affairs, whose guidance is published at dia.govt.

Casino.com bonuses and promotions

For those who enjoy playing with a little bonus or free spins, there is a lot to like about casino. Your gaming experience starts with 20 free spins the moment you register your gameplay account. These spins are for the Age of Gods game collection and are activated as soon as you hit that all-important 'register' button.

When it is time for you to make your first deposit, you can receive a welcome bonus of up to a staggering an amount set by the casino + 300 free spins.

This is only the starting point of your casino adventure. If you peruse the campaign page and other offers at casino.com, you should find something exceptional to take advantage of, unless you've been personalized by email into some secret VIP status. As a general rule, register a working email with your gaming account so that you can enjoy all the benefits you're entitled to.

Red or black? - Every Wednesday

Every Wednesday, you have the opportunity to take advantage of one of two bonuses called RED and BLACK. If you use the bonus code RED when you make your deposit on a Wednesday, you will receive a deposit bonus of 100% up to the casino's cap with 40x play-through requirements. If you choose to use the bonus code BLACK, you will instead receive a deposit bonus of 50% up to the casino's cap with 20x play-through requirements. It is not unusual to see a variety of bonuses offered at online casinos, but these particular bonuses offer fairly large bonuses when compared with the wagering requirements.

Make your Match-every month

Each month, you can benefit from a “Make Your Match” bonus. This means that the first deposit you make in a month will yield a deposit bonus equal to 100% of the amount deposited, up to the casino's cap, or an amount set by the casino, if you are a VIP player at Casino. To get this bonus, make the first deposit of the month while using the bonus code, first1.

Loyalty points

When you play games at Casino.com, you gradually and surely gather loyalty points. These points are what determine your player level and also what kind of bonuses you might be enjoying or what kind of competitions you are getting to engage in. There are five levels through which you might play your way, starting at: 1. Bronze 2. Silver 3. Gold 4. VIP 5. VIP Elite (by invitation only) You might also play your way through the levels to earn some real money by converting your loyalty points. Below are listed the levels, with the number of points needed to reach each.

  • Loyalty points in the range of 0 to 499 mean that you are at the bronze level
  • Loyalty points ranging from 500 to 2,999 correspond to a Silver level status.
  • Gold Level3,000-20,000 points in the loyalty program.
  • Tilt level20,000 loyalty points and a minimum of an amount set by the casino held in deposits.

To earn loyalty points by playing is a basic rule. On regular slot machines, for example, I would say wager on them if you really want the points. And what should you wager? You should wager an amount set by the casino in order to get 1 point. If you want to get more points more quickly, you're going to have to play progressive jackpot games, where you get 1 point for every an amount set by the casino you wager. Those figures are from the site, and they also have a list under “loyalty points” to show what kinds of games generate them.

Games and software

At the time of writing, we unfortunately have to say that the game selection is somewhat meager as it currently consists solely of casino games from Playtech. However, more creators of online entertainment are on the way, and by November (2017), Casino.com will also be serving up online games from NetEnt, live dealers included. What else? As we said, it's mostly the same games repackaged in different wrappers. And we look forward to seeing what else is on the menu, too, as we fill in our knowledge gaps.

Customer

What we would like to have, however, is an ability to chat with support. Instead of chatting, you can either call or send an email to support. If you want to call and are in New Zealand, you can reach support at atoll free number: 0800-9012 483 If you are calling from abroad, you can reach support by phone: +350-200 44793. It is also possible to send an email and the support can then be reached at the following email address published on its own contact page The support team is open 24/7 all year round but cannot be reached in New Zealand.

Deposits and withdrawals

Casino.com offers an abundance of payment methods to choose from. The one possible exception is regular bank transfer which, depending on your bank, can take a few days to process. Above all, it is excellent to see Casino.com offer so many deposit options, as this is unfortunately not always the case with many online casinos.

In terms of withdrawals, it takes a bit longer depending on the method and the level of ranking you possess at the online casino. For standard players (bronze, silver, or gold) it can take up to 3 working days to receive payment, no matter the method. If you enjoy the perks of being a VIP player, then expect an even faster processing time of up to only 2 working days.

Summary

Casino.com is a well-rounded online casino with a lot to offer its players. The only thing we wish could be improved is the range of games—it isn't very wide at the moment. The URL is nice, and the site has a very inviting orange-black theme.

Who wrote this

The Casinos-Online editorial team — a New Zealand-facing desk, not a named byline, because every page here is produced and checked by more than one person. We read operator terms, the Gambling Act 2003, the Online Casino Gambling Act 2026 and Department of Internal Affairs (Te Tari Taiwhenua) publications, and we date what we check. We do not claim to have deposited, played or withdrawn at the casinos we describe.

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