Casino.com reviews

This online casino is not licensed to operate in New Zealand. If you wish to gamble at online casinos with a gaming license from New Zealand, please see our list of New Zealand licensed online casinos.

Casino.com bonuses and promotions

• Casino.com has no New Zealand license and therefore no bonus for New Zealand casino players.
• Here you can find our best bonus offers at casinos with New Zealand license.

For those who enjoy playing with a little bonus or free spins, there is a lot to like about casino.com. Your gaming experience starts with 20 free spins the moment you register your gameplay account. These spins are for the Age of Gods game collection and are activated as soon as you hit that all-important 'register' button.

When it is time for you to make your first deposit, you can receive a welcome bonus of up to a staggering $30,000 + 300 free spins.

This is only the starting point of your casino adventure. If you peruse the campaign page and other offers at casino.com, you should find something exceptional to take advantage of, unless you've been personalized by email into some secret VIP status. As a general rule, register a working email with your gaming account so that you can enjoy all the benefits you're entitled to.

Red or black? - Every Wednesday

Every Wednesday, you have the opportunity to take advantage of one of two bonuses called RED and BLACK. If you use the bonus code RED when you make your deposit on a Wednesday, you will receive a deposit bonus of 100% up to $3,000 with 40x play-through requirements. If you choose to use the bonus code BLACK, you will instead receive a deposit bonus of 50% up to $3,000 with 20x play-through requirements. It is not unusual to see a variety of bonuses offered at online casinos, but these particular bonuses offer fairly large bonuses when compared with the wagering requirements.

Make your Match-every month

Each month, you can benefit from a "Make Your Match" bonus. This means that the first deposit you make in a month will yield a deposit bonus equal to 100% of the amount deposited, up to a maximum of $3,750, or $7,500, if you are a VIP player at Casino.com. To get this bonus, make the first deposit of the month while using the bonus code, first1.

Loyalty points

When you play games at Casino.com, you gradually and surely gather loyalty points. These points are what determine your player level and also what kind of bonuses you might be enjoying or what kind of competitions you are getting to engage in. There are five levels through which you might play your way, starting at: 1. Bronze 2. Silver 3. Gold 4. VIP 5. VIP Elite (by invitation only) You might also play your way through the levels to earn some real money by converting your loyalty points. Below are listed the levels, with the number of points needed to reach each.

• Loyalty points in the range of 0 to 499 mean that you are at the bronze level.
• Loyalty points ranging from 500 to 2,999 correspond to a Silver level status.
• Gold Level: 3,000-20,000 points in the loyalty program.
• Tilt level: 20,000 loyalty points and a minimum of $19,500 held in deposits.

To earn loyalty points by playing is a basic rule. On regular slot machines, for example, I would say wager on them if you really want the points. And what should you wager? You should wager $160 in order to get 1 point. If you want to get more points more quickly, you're going to have to play progressive jackpot games, where you get 1 point for every $240 you wager. Those figures are from the site, and they also have a list under "loyalty points" to show what kinds of games generate them.

Games and software

At the time of writing, we unfortunately have to say that the game selection is somewhat meager as it currently consists solely of casino games from Playtech. However, more creators of online entertainment are on the way, and by November (2017), Casino.com will also be serving up online games from NetEnt, live dealers included. What else? As we said, it's mostly the same games repackaged in different wrappers. And we look forward to seeing what else is on the menu, too, as we fill in our knowledge gaps.

Customer

We have contacted support several times and they have been courteous and helpful each time. What we would like to have, however, is an ability to chat with support. Instead of chatting, you can either call or send an email to support. If you want to call and are in New Zealand, you can reach support at a toll free number: 0800-9012 483. If you are calling from abroad, you can reach support by phone: +350-200 44793. It is also possible to send an email and the support can then be reached at the following email address: [email protected]. The support team is open 24/7 all year round but cannot be reached in New Zealand.

Deposits and withdrawals

Casino.com offers an abundance of payment methods to choose from. The current mix includes: - VISA - Mastercard - Skrill - Zimpler - Trustly - Neteller - Instant Banking - Paysafe - ecoPayz - Entropay - Nordea - Regular bank transfers Most of these deposit methods are instant and should be available should you wish to play at Casino.com. The one possible exception is regular bank transfer which, depending on your bank, can take a few days to process. Above all, it is excellent to see Casino.com offer so many deposit options, as this is unfortunately not always the case with many online casinos.

In terms of withdrawals, it takes a bit longer depending on the method and the level of ranking you possess at the online casino. For standard players (bronze, silver, or gold) it can take up to 3 working days to receive payment, no matter the method. If you enjoy the perks of being a VIP player, then expect an even faster processing time of up to only 2 working days.

Summary

Casino.com is a well-rounded online casino with a lot to offer its players. The only thing we wish could be improved is the range of games—it isn't very wide at the moment. The URL is nice, and the site has a very inviting orange-black theme.