Play Frank Casino review
This casino has not yet acquired an overseas licence. We recommend that you take a look at our casinos that accept New Zealand players here or choose one of the casinos we have listed below.
Play Frank Casino has been operating as a player in the market for over 3 years and in this industry it can be considered as long. When the casino was launched, it came as a breath of fresh air with its playful design and nice welcome bonuses. We have immersed ourselves in and tested everything that can be tested to see what play Frank Casino is all about. Below you can read the result.
Bonuses and promotions
- Play Frank does not have an overseas licence and therefore there is no bonus for New Zealand casino players.
- Here you can find our best bonus offers at casinos that accept New Zealand players.
When you register your account at play Frank casino you will be welcomed with a total welcome package of an amount set by the casino and 200 free spins
All free spins are valid in the slot machine Starburst from the game developer Netent and is credited together with your first 3 deposits after registration.
- Deposit 1: Get a first deposit bonus of 100% as credited up to the casino's cap + 50 Free Spins that are activated directly in Starburst.
- Deposit 2: get a second Deposit bonus of 50% as credited up to the casino's cap + 50 freespins
- Deposit 3: get another 100 freespins Play Starburst when you make your third Deposit
In terms of wagering requirements so it depends a bit on what kind of casino games you are engaged in. Not all games in the range contribute 100% to turnover. Always check what is stated in the bonus terms and conditions you should have access to when you receive an offer. At Playfrank casino, it is only the bonus money itself and the winnings you bring home with free spins that must be wagered before you can make a withdrawal, not your own deposit. Winnings from free spins you wager 40x and bonus amounts have a wagering requirement of 35x.
Loyalty programs & benefits
In the second half of 2017, there was a total makeover at play Frank Casino, and only for the better. Nowadays, players can enjoy daily casino promotions which rewards you with free spins or bonuses afterwards. Unlike before, when you could only participate in unique missions every week, this is undoubtedly something that will increase both the entertainment factor and the chances of winning for all players.
Tracks, or tracks as you would say in New Zealand, are another nifty thing that play Frank is completely unique with. There will always be a visible icon on the page that shows how far you have left until the next player level at the casino. As soon as you reach a higher level, you unlock a range of options, all of which give you some kind of advantage. The entire system is tailored to suit your needs as best as possible. You therefore have to choose the bonus type all by yourself! Choose between free spins, cash spins, bonus money, cashback and a lot of other fun!
Games and software
Something that was clear from the start was that the team behind play Frank Casino would make sure to offer one of the market's largest game selection. At the time of writing, play Frank offers games from game manufacturers such as Betsoft, Evolution Gaming, Microgaming, NetEnt, Play n go, Quickspin, Big Time Gaming, NextGen, WMS, NYX Gaming, Pari Play, Playson, Booming Games, Light & Wonder, iSoftBet, Merkur, Pragmatic play, High5, Lightning Box Games, 2by2 Gaming, Just for the win. This results in offering over 1250 games. In addition to these games, play Frank is currently trying to start a collaboration with another 5-10 game providers that will result in a lot more games to choose from in the already gigantic game selection. Something you can feel relatively confident about no matter how the negotiations go is that you will never run out of games to play. The game manufacturers that play Frank Casino today has a partnership with usually launch about one game a month. In connection with the larger of these launches, you can sometimes get special offers with that game in focus. A warm tip is to always keep an eye on play Frank Casino's well-stocked promotional calendar that is constantly updated.

Customer
The support at play Frank Casino is something we want to start by giving a big commendation to. The only bad thing we have to say about the support is that it is not available in New Zealand. If you can ignore this, the rest of our experiences with the support have been positive. In one case, they were forced to return. An hour later we received a confirmation email that our case was handled and ready. You can also reach play Frank's customer service through the live chat on their websiteevery day during all hours of the day If you need to contact them outside these times, you can always send an email to their support email its published email address
Deposits, withdrawals and security
When making deposits and withdrawals, it is very important that things go right and safe. This is something that the team behind play Frank Casino has really thought about. Currently, you can choose between making deposits. This, too, is something that the team behind play Frank is trying to renegotiate so that it can offer an additional handful or two of payment methods. It is worth noting that some of the payment methods are tied to fees. This is worth checking out before making your deposit or withdrawal. When it comes to withdrawals, the team behind play Frank has stated that the total process time it should take the casino is max 24 hours from the moment the player clicks the withdrawal button. Keep in mind that some banks and payment methods have their own process Times that may delay withdrawals. If you feel any uncertainty, please contact the support, which we will take a closer look at below.
Who wrote this
The Casinos-Online editorial team — a New Zealand-facing desk, not a named byline, because every page here is produced and checked by more than one person. We read operator terms, the Gambling Act 2003, the Online Casino Gambling Act 2026 and Department of Internal Affairs (Te Tari Taiwhenua) publications, and we date what we check. We do not claim to have deposited, played or withdrawn at the casinos we describe.