21Casino review

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Reviewed by: Isabelle Lort Twitter
06.07.2025

21Casino lacks a gaming license from New Zealand. To ensure dig safely at the casino, we recommend that you peek at our casinos holding a gaming license from New Zealand here, or choose one of the following casinos we've listed.

The concept and design team of 21casino is made up of some serious pros in the online casino world. With years of experience under their belts in both land-based and online casinos, their aim with 21Casino was to launch a site that delivers a top-notch gaming experience to its players. While the online version of the casino is what most people will experience, there is also an version for mobile players.

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About 21casino

21 Casino operates under the same license as Dream Vegas and Temple Nile, which are two other online casinos. The former casino has a Las Vegas-themed site and offers over 1,500 different games. Its range is sufficient for it to be called a large selection of games, and it offers a very generous welcome bonus. It is thus both a site with a large selection of games and that it has a pretty good bonus as a new player.

We have now looked more closely at 21casino and noted that it is not just another nice mobile casino, but seems to have both a generous bonus offer and a plethora of games in place.

21casino
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Bonus

For many players, one of the most interesting aspects of a possible online casino is the welcome bonus. We will first examine the offerings. They are bonuses that casinos give to new registrants. These are nice surprises because they not only double your initial deposit but also, in some cases, provide a 100% match up to $100.

This offer consists of more than just free spins, which makes it a more generous offer than the classic bonus of a thousand. It's important to remember, however, that offers like this typically come with the string attached that you must meet some wagering requirements before you can freely withdraw any winnings.

Wagering requirements

Nearly all casinos greet their players with some kind of bonus—or so it seems. But those bonuses often come with strings attached, most crucially what's known as a "wagering requirement." Various terms and conditions might also apply to the usage of the deposit that you make to access that bonus. At 21Casino, the welcome bonus has a simple but not easy to fulfill wagering requirement of 35x. That means you must play with the bonus 35 times before any funds can be cashable in your wallet.

Yet, one should exercise caution when selecting games from the offer to use for wagering the bonus. Slot games are your best bet because they contribute 100% to the turnover requirement. However, a few exceptions exist, such as Blood Suckers and Big Bad Wolf, which only contribute 20% to the turnover. In fact, many slot machines do not contribute anything at all to the requirement, so be sure to read the welcome bonus terms and conditions before using your bonus to play any particular game. Keno and Skraplotter are also good options for meeting the wagering requirement, but otherwise, you should avoid online casino games altogether, especially those involving progressive jackpots or poker.

Our Rating
Game selection
80%
Bonus
85%
Support
80%
Fast withdrawals
65%
Payment methods
Bank Id
Main Characteristics
Online Casino

Online Casino

Mobile Casino

Mobile casino

Customer

Customer

Gaming licenses

Gaming licenses

Game selection

More than 35 developers of distinct games join in and fill the game choice at 21Casino, and there are over 1,500 different game titles in all. There is certainly no lack of entertainment in their catalog. For this reason, the casino can also offer plenty of variety among the slot machines.

Is it mainly the online casino games that attract you? Try almost 20 different games; it's a significantly denser offering when you check out the selection for the video and reel machines. Of these, 30 offer a chance to win a jackpot, and these are the best kinds, both progressive jackpot games and even those working with a fixed jackpot.

Various other games are also accessible under the "other games" section, including video poker. But undoubtedly, the biggest genre is slots and video slots, which consists of more than 1,000 unique games.

Support

Nearly every online gambler arrives at a moment when it is necessary to get in touch with customer support. For newcomers to the world of online gaming, that moment is likely to come up more frequently in the early stages of one's experience. That's why it's important for an operation to have a help department that is available as often as possible, with as many reasonable means for players to get in touch as can be managed.

21Casino knows full well the state of play. They understand the necessity of remaining available to the player 'round the clock. So whether you're up late or just rising, you're free to get in touch via one of two primary methods: live chat or email. They strongly suggest the chat option, and for good reason. Feedback can be given in the way that's most comfortable for you, whether that's in real-time or over a longer stretch of time. Naturally, I'm also pretty fond of the email option. My one reservation? You might have to play the waiting game a little longer with this method.

21 casinos

Deposits & Withdrawals

At 21 Casino, the identification verification method is through bank identification, so you don't have to go through a long and tedious registration process. The only payment method available right now is Trustly, which can make it seem like some players are excluded—players who prefer using something like an e-wallet to play with at an online casino.

When we reviewed the terms of use for the casino, we saw that, compared to many other casinos in New Zealand, this one is not nearly as favorable in terms of cashing out your winnings. At 21 Casino, it takes about 1-2 days just to get the withdrawal pending status switched to approved. Once that happens, it can take up to 1 more day for the actual funds to hit your bank account . . . unless you happen to use an eWallet, in which case the money gets to you faster. Also, by the way, the minimum amount you can deposit is $100, and the maximum you can withdraw per week is $250,000.

If you should win at least $1,000,000, the casino can pay you in installments if they want. The installments work like this: 10% of the total amount you won is paid to you each month for 10 months; that's 10 payments total. But you could also ask for your winnings in one lump sum. That's normally how you'd get paid in an insurance policy. And unlike a casino, an insurance company has to pay out when it says it's going to.

Summary

There are many reasons to play at 21Casino, including a welcome bonus that doubles your first deposit. The mobile platform is also nice, and we appreciate the wide variety of slots and casino games from several different game providers. Getting started with the casino is easy thanks to the ability to register using Bank identification. On the downside, players have to wait a couple of days to receive their winnings, which is not our favorite aspect of the casino. There is reason, however, to feel confident about 21Casino in that it possesses three gaming licenses, which come from the MGA, the NZ Gambling Commission, and the New Zealand Gaming Inspectorate. Reviews that give the casino's operations the once-over happen at least three times a year.

Then 21 Casino does not possess a gaming license from New Zealand, and thus, it does not uphold the work that ensures you, as a player, gamble responsibly. We advise that you refrain from playing there and instead choose another casino that is licensed in New Zealand.

Garen has been writing casino reviews for many years. She is meticulous and detail-oriented. Among her favorites we find, among others online casino games with great game selection, casino bonuses with fair conditions and responsible gaming.