Casino and Friends review

Casino And Friends Review

As soon as you enter the Casino and Friends site, you know you are not in for a traditional casino experience. The casino is quite unique in that they have done away with wagering requirements for winnings earned from free spins. This, among other things, sets the casino apart in today's competitive online gambling market.

About Casino and friends

Casino and friends were launched in 2016 and have since received a New Zealand gaming license that makes the casino complete for New Zealand players. What may be worth keeping in mind, however, is that it is a casino that primarily suits those who have played before and know what online casinos usually offer and mean. Here you also have a lot of payment methods compared to what it looks like at the majority of New Zealand casinos that stick to bank identification together with another payment service. More on this further down in this review.

Casino bonuses

• Unfortunately, we are currently unable to offer a bonus at Casino and Friends. Please check out our top list of bonuses for other good deals.

When Casino & Friends obtained a New Zealand gaming license in early 2019, it removed all bonuses from the casino. The reason for this removal of bonuses was the existence of certain rules that were newly established and which worked against bonus structures that had previously existed on most online casinos. These rules made online casinos operate in a more fair and transparent way. The fundamental idea behind these rules was that players should only use their own deposited money to gamble and that, if they win, nothing should stand in the way of their withdrawing that money. Wagering requirements, which were kind of like pre-tax contributions to future winnings, were outlawed.

If you really wish to locate a casino in New Zealand that provides a casino bonus, rest assured that you will discover one here. If, however, you are on the hunt for a bonus that comes with low wagering requirements, we can assist you with this as well. To resume the action, click here.

Games & offerings

In the game choice at Casino and Friends, you will encounter an expansive selection of 650+s from the game makers Microgaming, NetEnt, Quickspin, Play n go, Thunderkick, WMS, and Yggdrasil. A veritable cornucopia of online casino choices awaits, with the offerings replete with every subcategory imaginable. Among them:

• Regular casino games.
• Online equivalents of said games.
• Table games (Squadulas any one?).
• Video poker a-go-go.

We also conducted tests on Casino and Friends using mobile phones mounted on a couple of our test devices. Upon first entering the casino, the loading time can be a bit lengthy due to the sheer width and number of games that must be loaded into view. However, this main access point is less a tactile interface and more a visual experience—one that, after the first time experiencing it, you might not actually remember or recognize as having happened due to its being mostly inceptive and non-intrusive. A more pressing issue, and one we encountered on one device, came down to figuring out how to access the scrolling interface. (And yes, it is actually an interface.)

Casino and Friends customer service

We have been in touch with the support of Casino and Friends on multiple occasions, asking all sorts of odd and non-odd questions. Each time, we have been greeted by friendly and knowledgeable staff who have assisted us in finding the answers to our questions. Even when there has been some trouble with the technical side of things, we have solved the problems almost immediately. We have greatly appreciated this during our test phase.

You have several options for reaching support. Here, opt for the communication method you think suits you best. You can reach support via phone, e-mail, and live chat. Of these options, the most straightforward is to just hop into live chat, where someone can help you around the clock, all year long. If you want to keep it old school and talk, you can reach support at the following phone numbers: 08-525 00 755. If you want to send an electronic letter instead or just really prefer e-mail, you can reach support at: [email protected]

Deposits & withdrawals

When it comes to payment methods, Casino and Friends really offers something to suit everyone. Among these payment methods, you can find, among others:

• Bank transfer
• Trustly
• Card Payment (Visa & MasterCard)
• Skrill
• Neteller
• PaysafeCard

Most deposit methods are free of processing times; however, some methods may incur extra waiting times. A prime example of this is the bank transfer, which takes up to 72 hours—either coming in or going out.

To not have to wait too long to receive your withdrawals, our recommendation is to use Trustly or one of the e-wallets Skrill or Neteller. On the other hand, the time it takes to process your withdrawal depends quite a bit on which payout method you chose. An e-wallet withdrawal has a processing time of 0-3 hours. On the other hand, a withdrawal to a debit card takes up to 24 hours. In any case, it seems that the process times for all withdrawal methods are less than the standard set by the industry, which is around 48 to 72 hours.

You can withdraw no more than $100,000 during any 30-day period. You can withdraw no more than $50,000 in any 1 payment. If you request a withdrawal in an amount larger than those limits, your request will be granted in several payments.

Summary

The casino has provided a really nice gaming experience during our testing phase. This is done, among other things, through nice and frequent bonuses. Today's deal is very nice. To abolish the wagering requirements on the free spins might make this too good, but I can't say I dislike the casino for it. Casino and Friends is, as the name suggests, a friendly little casino that manages to keep the measure wet and dry. Bonus offers abound, as does the excitement generated by a lively website.