We are always eager to investigate the sights and offerings of any new casino, to say nothing of the gaming experiences that can be had therein. Frank Casino has been around since 2014, and has had a New Zealand gaming license since 2019. We have signed up with Frank casino and tried out everything that is available to us as players from New Zealand. We have been pleased by a lot of things, so we would like to share our assessment of withdrawal times, the game selection, and customer service in our review.
Summary
Frank Casino offers plenty of entertainment to indulge in. Their game range is vast, with over 2,000 game titles to choose from. A lot of those games come from Evolution Gaming, and they contribute even many more of their table games to their live casino. A welcome offer is available for new players who register with New Zealand e-ID on their first deposit. The casino is licensed by The New Zealand Gambling Authority, can offer fast casino withdrawals, and has several choice payment methods. Their bonus structure allows players to choose how big the bonus will be, depending on the amount they choose to deposit which is always a voluntary decision made by players.
"Log in to Frank Casino with simple, but above all fast and secure methods”
About Frank casino
Since its debut in 2014 on the New Zealand gaming market, Frank casino has established itself as a contemporary and cutting-edge mobile casino.
Nothing is left to chance for anyone who visits the Frank Casino New Zealand page. It is a meticulously designed space that serves as the very first point of contact for prospective players across the globe. Frank is focused on making the online gaming experience seamless and enjoyable for its members, whether they are using a mobile device, computer, or tablet. Customer service is top-notch, as one would expect from a high-quality establishment.
At FrankCasino, players do not need to verify their identity before making withdrawals from their accounts that arrive quickly, and unlike some other payment methods, the withdrawals are not capped. They do have a cap, but it's very high. Also, for logging in, the options of BankID, a QR code if you're using a mobile device, or your email address make for rather simple and secure methods, with the only potentially troublesome area being that we might not all have BankID. But if we don't, we can still just as easily use one of the other two.
The casino is licensed with in New Zealand.
Owner
Frank Casino is owned and operated by Avento MT Limited, a gaming company based in Malta. Since 2019, it has had an approved gaming license for casino games and betting in New Zealand. The same gaming company that runs Frank also has the casino SlotV casino registered, which was launched 3 years after FrankCasino. There are several similarities between the two gambling sites. However, it's refreshing to see that they don't actually have the exact same game selection, and they both have quite different stucco and style graphically speaking. Something that Frank Casino, on the other hand, has in common with its sister casino is that they both work smoothly on the mobile and offer casinos with good service and safe play, two important characteristics to look for in casino owners.
Advantages
Clear and easy-to-read bonus terms and conditions
Casinos with BankID
Many new slots
Great casino bonuses
Free withdrawals
Easy registration
Cons
No deposit with Swish
No freepsins in the bonus package
Lists payment methods not available for New Zealandr
(See further down in review for valid methods)
Gaming licenses
The license of Frank casino is issued by . The license means, among other things, that casino Frank pertains to the regulations of the New Zealand market pertaining to online casino games and taxes on the casino, which means casino Frank is a tax-free casino.
Every casino in New Zealand is highly secure, and it is perfectly safe to play at Frank casino. However, we are only licensed for commercial online gambling, and not for betting. Therefore, you can play casino games here, but you can't bet.
Frank casino licenses:
- -New Zealand
- Malta Gaming Authority MGA-Malta
Frank Casino login & registration
It is simple to establish a game account for the new player. As with many other reputable gambling sites in New Zealand that use BankID, you will both create an account and log in with your mobile BankID.
- To register, click the button in the top right corner that says "Register."
- Input your Social Security number and then either launch the BankID app or scan the QR code using your app.
- Verify the accuracy of your personal data and include anything that is absent.
- Your registration is complete. You can now begin the process of depositing funds.
Casino bonuses
At Frank Casino, players' preferences are clearly understood. The choice of a bookmaker, for instance, is often based on the kind of bonus offered. Frank Casino, however, takes things a step further. It allows new players the option of receiving a bonus that is exactly like cash. That is, the new players can choose between the standard bonus route or this real-money, no strings attached option.
Frank casino bonus you will receive in connection with your first deposit and registration with BankID.
Frank casino Deposit Bonus
One of the greatest online casino bonuses can be discovered at the casino, where new players are warmly welcomed with the opportunity to receive their initial deposit, increased by 100%, to a maximum of 1000 dollars. In order to attain the maximum bonus amount at Frank's casino, a player must deposit an amount that is at least equal to the bonus amount, 1000 dollars, on or before the 15th of January, 2019.
If you do not wish to make such a hefty deposit, it suffices to deposit 100 dollars. The bonus will then also be 100 dollars, making your total 200 dollars to play with. The structure and formatting of the source material, including elements like lists, have not been altered.
Free spins
Numerous casinos provide complimentary online casino games as part of their casino bonus offerings; however, this is not the case with Frank casino. Yet, it is indeed possible to utilize your bonus funds on slots, where directly in the game, it is possible to win free spins.
Wagering requirements
The vast majority of bonus offers at online casinos come with wagering requirements. These can vary enormously between different online bookmakers. At Frank Casino, you have no loud, attention-getting signs prompting you to play with a casino bonus. You don't really sign on to the whole bonus offer business to the same extent as at other online casinos. But when you register and make your first deposit, there you are. The offer is in front of you, with terms and conditions attached.
At Frank, the betting requirement applies to your bonus and deposit. They shall turn over x 35. It may seem to apply in the biggest battle, but with a big bonus it is often bigger$off for you as a player, so be sure to think through whether you want your bonus or not before activating it. The maximum bet is 50$ spin for it to count towards the wagering requirement.
+ 18-play responsibly - minimum deposit$ 100 - Bonus$ 1000-35x wagering bonus + deposit. Turnover within 60 days
Casino information | |
---|---|
🏠 Website | https://frankcasino.com/en |
📆 Launch year | 2014 |
🎲 Number of games | 2000+ |
🎮 Game providers | Microgaming , NetEnt , 2by2 Gaming, AdoptIt, Amatic, Betsoft , Betdigital, Big Time Gaming , Booming Games , EGT (Euro Gaming Technology), ELK Studios , Endorphina, Evolution Gaming , Fantasma Games, Foxium, Genesis Gaming, Novomatic , JFTW , Lightning Box Games , NextGen, Old Skool Studios, Play n GO , Pragmatic Play , Push Gaming , Quickspin , Rabcat, Red Tiger Games , Relax Gaming, SG Digital Side City Studios, Thunderkick , Tom Horn Gaming, Triple Edge Studios, Wazdan, Yggdrasil , 1x2gaming, Blueprint Gaming , Playson, Habanero, Chance Interactive, Red Rake Gaming, Booongo Gaming, August Gaming, Greentube, Playtech IronDog, Oryx, Just for the Win , High5, Light & Wonder, NoLimit City , Swintt, Games Lab, Gamefish, Snowborn Games, Splitrock Gaming, GameArt, Hacksaw Gaming, Authentic Gaming, Leander Games , ReelPlay, iSoftBet , Kalamba Games, Pocket Games |
🎰 Online Casino | Yes |
📱 Mobile casino | Yes |
💵 Minimum deposit | 100$ |
💰 Maximum payout | 10 000$ |
💳 Payment methods | Show , MasterCard , Paysafecard , Trustly , Skrill , BankID , Pay N Play |
⏱ Fast withdrawals | 5 min-72 h |
💲 Bonus wagering requirements | 30x |
⚡ Wagering requirements freespins | 0x |
📞 Customer | 24/7, 24/7 customer service via email, 24/7 Live Chat |
✅ Gaming licenses | New Zealand , Malta (mga) |
Compare Frank casino with new casino
Your gaming security at Frank Casino
At Frank, the most current encryption techniques are used to protect you as a player. When combined with HTML5 technology, you can feel completely confident that your personal data and money are safe at the casino. BankID is a secure method for handling both your personal data and your deposits and withdrawals that you should always use when at Frank.
Responsible gaming
Of course, Frank Casino is linked with Spelpaus, a site where one can set game limits and exclude oneself from gaming should one notice that the act of gambling is becoming problematic. If you require information about gambling addiction, or if you wish to understand better how to act in a responsible manner while playing, you can find it in abundance.
- Employs current technology to ensure security ✓
- Establish the gaming constraints through Game break ✓
Game selection
Frank Casino offers an array of games that can best be described as stable. Electric machines that entice luck and fortune play host to a total of closer to 2000 games—2473, to be exact. And if you inspect the variety of hosts that make up this game selection, you find a more than 40 different online casino games, most of which hail from two game developers (Pragmatic Play and Evolution Gaming) that are fortunate enough to call Frank Casino home.
Moreover, nearly 50 distinct table games exist that aren't run by live dealers, and these originate from Play'n Go, Microgaming, Netent, and 1x2 Gaming.
Another jackpot category serves all Jackpot slot machines. Frank Casino has an impressive offering with over 35 different jackpot games.
Frank Casino offers over 77 table and video poker games, a considerable number for enthusiasts of this format. Try out All American Poker, or why not something more entertaining like Flying Pigs or Bugs Party?
For individuals looking to get acquainted with the latest casino games or desiring to peruse the most in-demand games, we have a duo of additional categories for that.
Mobile casino
Frank Casino's mobilcasino is a great option for anyone who prefers mobile gaming over computer gaming. Naturally, tablets are just as effective for gaming. All of the same games, casino bonuses, and withdrawal options available in the desktop version of Frank Casino are also available in the mobile casino.
It is good to point out that there is no requirement to download any app from Frank Casino to access their mobile casino. You play as normal by signing into your account after you have registered. When you log out from your mobile account, you can, just like in the PC version, pick up any of the games you were playing with and continue where you left off, make withdrawals, check out current promotions, get in touch with support, and do pretty much everything else you can do on a PC version of your account. Play on your mobile and play on a computer; Frank Casino has made sure that there should be no difference.
The mobile casino at Frank casino is accessed via:
- iPhone
- Android
- Tablet
Payment methods
When you opt to play at Frank Casino, you can register easily using BankID at this online casino. You will also be verified as a player at the same time when you make your initial deposit. While there are a few other payment methods to use at Frank Casino, we recommend that you use the same method for both depositing and withdrawing your winnings. This will result in less waiting time for you when you cash out.
Low deposit casinos usually refer to online gambling that have a deposit limit of $50 or lower. At Frank, we have set a minimum deposit amount of $100 that also serves to activate a current bonus offer. You may be better served keeping an eye on that amount with whatever method of payment that you might use at Frank.
Choose from the following methods:
- Trustly
- Credit Card (Visa & Mastercard)
- PaysafeCard
- Skrill
Frank Casino accepts several payment options, such as Trustly, debit cards (like Visa and Mastercard), PaysafeCard, and the e-wallet Skrill. These are viable methods to fund your casino account. They can be used to perform both deposits and withdrawals.
What methods can you not deposit money with?
The website somewhat misleadingly states that Frank Casino is a casino that offers Apple Pay as a payment method. This is not yet the case for players in New Zealand. The same goes for the invoice-like payment method, Siru Mobile. Neither of these is available to Kiwis, yet they are presented as options on the Frank Casino website.
Frank casino withdrawals
Frank Casino offers fast processing when it comes to cashing out. Although players make withdrawal requests all the time, and seemingly just as often are requesting to be allowed to cash out, the actual withdrawal speed (and thus the payout time) at Frank Casino is not at all shabby. And we found the times to be inconsistent in our testing, so maybe they’re inconsistent for players as well (which actually might be a good thing if you hit the jackpot). But here’s what we found: - E-Wallets: Up to 6 hours - Debit and Credit Cards: Up to 6 days - Wire Transfer: Up to 6 days - Cheque: 6 days to 2 weeks
Ensure that you select Trustly at the very beginning, when you are making your deposit, if you want the time it takes to get your money out of the Frank casino to pass quickly. It is a rule that holds at all Casinocasinos, of which Frank casino is one, that if you want your money back quickly, you choose Trustly as your method of getting the money back. When you choose Trustly, it is a rule that most times it happens within an hour.
"Withdrawal within a couple of minutes”
Free withdrawals without account verification
Frank does not require the verification of accounts at the time you wish to withdraw from the casino. However, it might be good to know that should you request a withdrawal and it exceeds 20,000, the casino may require you provide documents that verify your identity. This also might depend on the payment method you chose at the time of making the deposit.
The most you can withdraw without being charged is $10,000 per transaction. If you have more than that, we recommend you split your withdrawal into several payments. Just be aware that it can take up to 72 hours for your request to be approved when you withdraw larger sums of money you've won at the casino. But otherwise, withdrawals from the Frank casino are implemented quite easily, which is a classic feature of any casino.
Customer
Anyone seeking assistance from the support side of Frank Casino is in for a treat. We can impart really good reviews to the people who met us in chat when we made contact. It is not hard to get paired with a knowledgeable employee who possesses really quick answers to all questions. If they don't have the answer, they seem to have some magical way of finding the answer in no time.
- Live chat: Direct reply, each day of the week.
- Telegram: Every day of the week, responsive, and in a direct manner.
- Message reply: Within 48 hours, weekdays. If message is received after 5 p.m. local time, consider it received the next day.
- Call: Responds 10-19 between Mon-Fri.
The current information regarding Frank casino is that they offer one more way to reach customer service: Telegram. Frank casino's local support hours are 10:00 to 19:00, Monday to Friday. They also serve customers until 22:00 every day with support in English. The first response in chat is most often from a supporter who is very fluent in the English language; however, the chat can smoothly transition to a supporter who is fluent in New Zealand English, as soon as the customer indicates that is the type of English desired.
Should you like to call and speak to customer service on the phone, there is also a phone number available. You simply call +46 200 753 738 during the New Zealand opening hours.
Alternatively, sending an email to Frank Casino is within the realm of possibility, and an answer could be expected as soon as an agent in New Zealand has the opportunity to respond. In this case, the email should be sent to [email protected].
Our advice is to reach out to us via phone or one of the live chat options if your question is more urgent or if you have a matter that needs quick resolution. Should you have inquiries regarding Frank Casino withdrawals, the support team can assist you right away using any of the faster methods of contact available to you as a player.
Frank casino New Zealand Youtube
Frank's online casino in New Zealand is unlike any other online casino. While Frank's game selection is certainly entertaining, it’s only part of what makes Frank's New Zealand online casino so much fun. For the Kiwis, there is ample merriment beyond the virtual casino itself. In fact, you can check out the Frank Casino channels on YouTube and Twitch, where a bunch of good times is had even when you're not winning online. You can also watch "The Frankly Speaking Show," which is released exclusively on the online casino's YouTube channel every Thursday. Frank's New Zealand online casino is clearly not your average online gaming destination.
There's no question that the Frank Casino is more than just your average casino. The show it puts on is quite festive and fun but may not be to everyone's taste. However, if you find pranks entertaining, watching this show is clearly worth your while.
casinos-online.pro play at Frank Casino
Franks Casino, slightly different from many other New Zealand licensed online casinos, is what I would call a fun and invigorating online gambling site. There is clear, direct information on the home page, for example, about how many games there are of each type, as well as what I think is a pretty nice game selection that includes over 2,000 slots, 40 live casino games, and, basically, 2,040 games in total.
Also, we like that Frank Casino has embraced the idea of being reached through various channels, unlike their traditional counterparts. This truly sets Casino Frank apart from other mobile casinos. Another plus is that you can chat with them through new channels like Telegram—Frank even has a YouTube channel where he shares some laughs with his audience in between games! It is clear that Frank Casino is both modern and customer-oriented, and we can't wait to see what this online casino does next.